Indonesia's New Unified Digital Arrival Card Is Now Mandatory
Every international traveler entering Indonesia, whether landing in Bali or at any other international gateway, must now complete the All Indonesia Arrival Card (AIAC) before boarding their flight. The requirement took effect on July 16, 2026, and applies without exception to foreign tourists, business visitors, children traveling with families, and returning Indonesian citizens alike.
The AIAC consolidates what were previously separate government forms into one digital submission. The former Electronic Customs Declaration (e-CD) and the SATUSEHAT health declaration system have both been absorbed into the new platform, meaning travelers no longer need to navigate multiple government websites or fill out paper forms on arrival.
How the Submission Process Works
The card must be completed no earlier than 72 hours before the traveler's scheduled landing time in Indonesia. The process runs through the official All Indonesia Immigration Portal or the official All Indonesia mobile application; no other platform is authorized.
The steps are straightforward. Travelers select the Foreign Visitor option, enter passport details and flight information, provide the full address of their accommodation in Indonesia, complete an integrated health declaration covering recent symptoms or travel to high-risk areas, and then fill out a customs section declaring baggage and any regulated goods. Once submitted, the system generates a personalized QR code that serves as the traveler's digital arrival pass. That code should be saved on a mobile device or printed before departure, as immigration and customs officers at Ngurah Rai International Airport in Bali and other entry points will scan it during border processing.
Critically, the AIAC is free. Travelers and Tour World, which first reported these details, notes that unofficial third-party websites may falsely claim a fee is required. The official process carries no charge whatsoever.
What the AIAC Does Not Cover
Completing the AIAC does not grant entry permission. Travelers must still hold a valid visa, obtain an electronic Visa on Arrival before travel, or qualify under Indonesia's visa-exempt arrangements. The arrival card and immigration authorization are entirely separate obligations.
Visitors specifically entering Bali also need to settle the Bali Tourism Levy of IDR 150,000 (approximately USD 10) independently through the official Love Bali platform or on arrival. The AIAC does not include or replace that payment.
Why It Matters for Hosts
Independent accommodation operators in Bali and across Indonesia should update their pre-arrival guest communications immediately. Every booking confirmation or welcome email should now include a clear reminder that guests must complete the AIAC within 72 hours of their flight, use only the official government portal or app, and keep their QR code accessible at the airport. Hosts who collect accommodation addresses for guests should double-check that the address they provide matches exactly what guests will enter in the AIAC, since the form requires a complete Indonesian address. Proactively flagging the Bali Tourism Levy as a separate step will also reduce confusion and front-desk friction on check-in day. A short, plain-language FAQ added to your property listing or sent via a pre-stay message can meaningfully reduce the number of stressed guests arriving without their QR code.
Details in this post were first reported by Travel and Tour World.
First reported by Bali Travel.